Compliance

The landscape of collections is changing, with consumer protection agencies, like the consumer financial protection bureau (CFPB, empowered to audit and penalize, both the collection agency and property managers, you need a partner that will protect you, while staying in front of legislation and regulatory bodies.

Collections is a highly regulated industry. At ResDebt we believe in a higher level of compliance than our competitors.

ResDebt employees a robust compliance team to ensure that our clients are protected, our employees are educated, and your former residents are treated fairly, respectfully, and courteously.

Questions or concerns about Compliance

Please contact our Compliance Team at (855) 740-3400 or by e-mail at Compliance@sentrycredit.com.

Provide details describing your concerns and the dates, times and phone numbers where we contacted you. If necessary, one of our Compliance Specialists may contact you to follow up for additional details. If we are contacting the wrong person, please include the complete phone number where you have been called and an indication that we are calling a wrong number.